Weald Aquatics | Aquarium & Pond Fish Shop in Kent | Returns and refunds

Contact

Coolings Green & Pleasant
Main Road, Knockholt, Kent TN14 7LJ

01959 532 963

Opening times

Monday to Saturday
and Public Holidays: 09:00 - 14:00
Sunday: 10:00 - 14:00

CORONAVIRUS:
As a pet shop, we are exempt from the government's ban on shop closures. So we cautiously welcome you if you need any supplies during this time. However, whilst in the shop please observe the rules on social distancing in order to keep yourselves, other people and our team safe and well.
From Tuesday 24th March Coolings Green & Pleasant are only going to be open from 9:00 am to 12:00 pm each day. (10:00 am to 1:00 pm Sunday). We will still be open after noon until 2pm. If you want to come to Weald after noon then please phone the shop when you get to Coolings so we can open the main door to let you in.
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Returns and refunds

Here is our simple returns and refunds policy...

Return of non-faulty goods

14 days return policy. We will refund your purchase within 14 days providing the item is unused, in the original undamaged packaging, in a saleable condition and with the receipt. If you do not have a receipt, as long as you have a proof of purchase we will exchange the item or issue a credit note.

Excludes livestock, plants, gift vouchers and live food.