Coolings Green & Pleasant
Main Road, Knockholt, Kent TN14 7LJ
Monday to Saturday
and Public Holidays: 09:00 - 16:00
Sunday: 10:00 - 16:00
As a pet shop, we are exempt from the government's ban on shop closures. So we cautiously welcome you if you need any supplies during this time. However, whilst in the shop please observe the rules on social distancing in order to keep yourselves, other people and our team safe and well.
Returns and refunds
Here is our simple returns and refunds policy...
Return of non-faulty goods
14 days return policy. We will refund your purchase within 14 days providing the item is unused, in the original undamaged packaging, in a saleable condition and with the receipt. If you do not have a receipt, as long as you have a proof of purchase we will exchange the item or issue a credit note.
Excludes livestock, plants, gift vouchers and live food.